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For further modification, such as changes in date, time or party, you can either cancel and rebook the reservation, or visit Guest Relations once onboard. The health questionnaire is part of our online check-in process and can be completed in the app or on our website. These questions help us ensure the safety of our guests, crew, and the communities that we visit. Guests/travel partners will need to contact a Flights by Celebrity Specialist who will make the requested change.
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You can also view your balance and invoice by logging into Guest Account. Once onboard, connect to the ship's Guest Wi-Fi to access all the app features. Make dining reservations, book shore excursions, chat with friends and family, view activities and entertainment, and access your onboard account. Explore deck maps, view venues and their operating hours, access menus, and much more.
Seamless, intuitive, convenient. Our app makes unparalleled vacations possible.
Now, booking your complete vacation – including air travel – is easier than ever. And, unlike other travel services, you get all these premium benefits with absolutely no booking fees. This policy is not intended to be all inclusive, and it is likely there will be conduct issues that it does not specifically address.
Managing and Planning Your Upcoming Cruise FAQs
The cancellation charge policies set forth below vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Policies may differ if you booked with a travel advisor or agency. Please contact your advisor or our Customer Care team if you have questions additional to the below. If you have booked directly with Celebrity Cruises, you can make a payment online by accessing your reservation following the steps below.
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CruiseCare insurance is available at an additional cost as part of your cruise purchase. Flights by Celebrity℠ coverage is included in the CruiseCare policy. There are two (2) options available for transfer products in Alaska. Bus service is available from the Anchorage Airport to Seward Terminal on the day of sailing. Rail Service is also offered in Achorage and Seward as an option.
As your embarkation date approaches, you may be offered the abilitiy to participate in a stateroom upgrade via MoveUp, a program that allows you to bid on open staterooms and suites at discounted prices. If there are staterooms available, you will receive an invitation via the email registered on your Guest Account. They can also learn more about this program in the Guest Account.
Premium Drink Package
I had the same problem on my iPad when using the “saved” username and password. If you skip a field required for check-in, you’ll see a message asking you to provide information for that field when you try to continue to the next screen. Yes, if you have a reservation, but without travel documents your check-in will not be complete and you'll have to finish at the terminal.
All prices are per person, based on double occupancy of the stateroom, and are quoted in U.S. The cruise fares quoted also do not include any applicable government taxes, fees, or surcharges that may be assessed by any governmental agencies. Such assessment is subject to change without notice at any time whether or not you have a confirmed booking under deposit or if you have made a final payment. When you use Flights by Celebrity℠ to book your air travel, we’ve got your back. You enjoy 24/7 travel service, so you have the peace of mind knowing there’s someone looking out for you.
If you booked your cruise via a Travel Agent, please contact your travel agent to make a payment or change your booking. Once onboard, you can also modify or purchase an internet package, book specialty dining and shore excursion reservations, and schedule your Celebrity Select Dining seating times. You can use the app onboard at no charge by connecting to your ship's guest Wi-Fi network.
They are free of charge, as they will not be occupying a seat and are considered lap babies. Children 2 and over must pay the full price for the transfer. The cost of the air is added to the total balance due for the cruise reservation and payment will follow cruise payment guidelines.
The minimum drinking age for all alcoholic beverages on Celebrity Cruises® ships sailing from South America, Europe, Asia, Australia and New Zealand is 18. Guests may contact Guest Relations or refer to Celebrity Today for specific minimum drinking age information on their cruise vacation. Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. The amount of that charge varies depending on the location of the CruiseTour and/or its length. For the specific amount of the charge, visit Our FAQ section. If you have booked directly with Celebrity Cruises, you can make a payment on the mobile app by accessing your reservation following the steps below.
Guest Account will allow you to use the same username and password to log in your Celebrity Cruises® and Royal Caribbean International accounts, access, and manage your vacation details and loyalty account information. Pardy said meeting people from the rest of the world was also a blast — but she's already asking her travel agent if a Newfoundlander-packed cruise might be on the books next year. Okay all - after trying many times I finally locked myself out and had to reset my password.
Lowest Airfare Guarantee applies only to the base fare of the flight without including any taxes and fees. Together, Celebrity Cruises® and Flights by Celebrity℠ take care of all your vacation needs—from the time you book your cruise to the time you arrive home. No guest under age 18 may possess or consume alcohol at any time while onboard. No guest under age 21 may possess or consume alcohol at our private destinations.
This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples; and for active duty members of the United States or Canadian military. Establishing and articulating a Guest Conduct Policy helps ensure that all guests are able to enjoy a fantastic, safe and secure cruise experience. The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only.
We’re always here for you – reach us 24 hours a day, 7 days a week. Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. Guests who are under the permitted drinking age will not have alcohol returned to them. Deck maps are available on the app to tap through each deck, or tap on the deck link from any activity in the Daily Planner to see its location. You will be locked out of your account after ten failed sign-in attempts.
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